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Funded for eligible adults

Business, HR and Accounting

Level 2 Certificate in Principles of Team Leading – Online

  • Study online
  • 8 units
Apply online See what you’ll study
Why study online

Designed to fit around your life

  • Study around your life

    No fixed timetable and no commute. Log in on a lunch break, in the evening or at the weekend, and work at whatever pace suits you.

  • A qualification that counts

    Every course leads to a nationally recognised qualification from an established awarding body, not a certificate of attendance.

  • A real tutor, not just a website

    You submit your work to a tutor who reads it and writes back within five working days, and who you can reach by email or phone during office hours.

  • Funded for eligible adults

    For most adults aged 19 and over living in England, the Adult Skills Fund covers the tuition, the materials and the assessment.

If you’re looking to develop your team leading skills to manage a team effectively, this fully online level 2 Team Leader course will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team’s performance, and how to motivate team members to get the best out of them. You’ll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.

On successful completion of the course, you will receive a certificate from NCFE awarding body, confirming your achievement.

To attain this qualification, you need to achieve all 8 units.

  1. Principles of Team Leading (F/617/3594)
  2. Understand Business (J/617/3595)
  3. Understand How to Communicate Work-Related Information (L/617/3596)
  4. Understand How to Deliver Customer Service and Resolve Problems (F/507/5980)
  5. Understand how to develop working relationships with colleagues (Y/617/3598)
  6. Introduction to Coaching (J/617/3600)
  7. Introduction to Mentoring (L/617/3601)
  8. Understand Personal Development (R/617/3602)

Portfolio of Evidence

This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by NCFE External Quality Assurance Consultants (EQACs).

How it works

What studying online actually looks like

  • Everything happens online

    The course runs on our online learning platform. There is no need to attend college at any point, though you are welcome to if you would rather work here.

  • You submit work as you go

    Each unit ends in questions you answer and send to your tutor through the platform. There is no exam hall and no fixed deadline to sit anything.

  • Your tutor writes back

    You get full written feedback on every assessment within five working days, and your tutor is available by email or phone during office hours if you get stuck.

Eligibility

Who can study these courses

Funding eligibility

Funding is set nationally. To study one of these courses at no cost you need to be:

  • Aged 19 or over
  • Currently living in England
  • Resident in the UK or EU for the last three years, for reasons other than study
  • Not currently on an apprenticeship
We check this when you apply, so there is nothing to work out before you start.

Withdrawals

Your Tutor will provide support and guidance throughout your qualification. In return, we expect learners to demonstrate commitment and engagement in completing the qualification within the academic year.

If no work is submitted for a period of four consecutive weeks, and no mitigating circumstances have been communicated, we will assume that you wish to withdraw from the course. Where mitigating circumstances apply, you must inform your Tutor as soon as possible by telephone or email so that appropriate support and arrangements can be considered.

Please note that, should you be withdrawn from the programme, an administration withdrawal fee of £249 will be payable. This fee covers administrative costs only and is not a charge for tuition.

Progression

Where this course can take you

  1. Before you start
  2. This course Level 2
  3. Further study

Check you have what you need in the entry requirements.

Not sure? Talk to us and we will help you find the right starting point.

Further study

See all 22 courses

At this college

At Doncaster College

At University Campus Doncaster

Careers it can lead to

  • Book-keepers, Payroll Managers and Wages Clerks £25,700 a year
  • Finance Officers £27,400 a year
  • Catering and Bar Managers £26,000 a year
  • Senior Care Workers £26,800 a year
See all 13 careers
  • Office Supervisors £30,500 a year
  • Customer Service Supervisors £33,300 a year
  • Sales Supervisors – Retail and Wholesale £25,500 a year

With further study or experience

  • Business and Financial Project Management Professionals £52,000 a year
  • Human Resources and Industrial Relations Officers £28,000 a year
  • Financial and Accounting Technicians £63,100 a year
  • Chartered and Certified Accountants £39,100 a year
  • Human Resource Managers and Directors £48,700 a year
  • Management Consultants and Business Analysts £43,100 a year

Typical pay is the UK median for each job (Lightcast, October 2026).

Easy to get started

Four steps from here to qualified

  1. 1

    Find the course

    Browse by subject or search for what you need. Every course page lists the units, how long it takes and who it suits.

  2. 2

    Apply online

    Fill in the form. It takes a few minutes and you do not need anything to hand.

  3. 3

    We check you are eligible

    We confirm the funding, set up your account on the learning platform and introduce you to your tutor.

  4. 4

    Study at your own pace

    Work through the units in your own time, send your assessments to your tutor, and finish with a qualification.

Apply online Make an enquiry