Jump directly to main content Jump directly to menu
Apprenticeship

Level 3 Information Communications Technician Apprenticeship Standard

An apprenticeship is a real, paid job. The apprentice works for an employer and trains with us at the same time, and comes out with a nationally recognised qualification and the experience to go with it.

Speak to us today

The short answer

18 monthsPlus assessment
Fully funded for most employersSmaller employers pay nothing towards the training.
Level 3Nationally recognised
Before they start

What an apprentice needs

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. Employers may set their own criteria

The employer sets the real bar, so treat this as a guide. If somebody is close but not quite there, it is still worth the conversation.

Assessment

Nobody springs anything on anyone

Assessment Method All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.

1
Throughout

Coursework and portfolio

Work launched in class and completed in the job, building the evidence the assessor will look at.

2
Every 8 to 10 weeks

A review with you

The employer, the apprentice and the tutor. Half an hour. Progress, targets, and anything getting in the way.

3
Before the end

A full mock

Marked by a tutor who is not theirs, so the feedback is honest and the real thing holds no surprises.

Getting started

What it takes, on both sides

If you're the employer

  • A real role that covers the standard. Your Employer Relationship Officer will check it before anyone enrols.
  • Time released for teaching, on a timetable you'll have from day one.
  • Half an hour every 8 to 10 weeks for a three-way review.
  • Your say-so when the apprentice is ready for their final assessment.

If you want to be the apprentice

  • A job. An apprenticeship is employment, so you need an employer before you can start.
  • Already working in this kind of role? Your manager can put you forward directly.
  • An initial skills scan with us, so we know where you're starting from.
  • No employer yet? That's the usual starting point, and finding one is the part we help with.
Where it leads

This is a step, not a destination

Most of our apprentices carry on, usually with the same employer and usually into a wider role. Which route is right depends on the job being done, so it is worth a conversation rather than a guess.

Not sure what comes after this one? Tell us the role and we'll tell you honestly which of our apprenticeships, higher apprenticeships or university-level courses fits next.

Job titles this leads to

  • Support Technician
  • Network Technician
  • Digital Communications Technician
  • 1st and 2nd Line Support Telecoms Technician
  • Cloud Technician
  • Communications Technician
  • Cyber/Security Support
  • Data Centre Support Technician
  • First Line Support
  • Help Desk Support
  • IT Field Technician
  • It Support Analyst
  • IT Support Officer
  • Maintenance Support Technician
  • Network Field Operative
  • Office IT Technician
  • Telecommunications Technician.

How to start this apprenticeship

It takes two, an employer and an apprentice. Pick your side.

I'm an employer

Put someone on this programme

Recruiting, or formalising the training of someone already in post? Start with a conversation. We'll check the role, sort the funding, and get them enrolled.

Speak to us today 01724 281111

Or advertise a vacancy through us and we'll handle the recruitment.

I want to be an apprentice

You'll need an employer first

An apprenticeship is a job, so an employer has to take you on before you can start. Already employed in this kind of role? Your manager can put you forward directly.

No vacancy that suits? Register your interest and we'll tell you when one comes up.