Technical, retail and customer service, in one person
An apprenticeship is a real, paid job. The apprentice works for an employer and trains with us at the same time, and comes out with a nationally recognised qualification and the experience to go with it.
The short answer
Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.
The employer sets the real bar, so treat this as a guide. If somebody is close but not quite there, it is still worth the conversation.
Fast-fit and autocare centres, whether part of a national chain or a local independent.
A range of services and repairs to cars, car-derived vans and light goods vehicles, using tools, measuring and diagnostic equipment to identify and fix system faults.
Covers servicing and repair, cars and light goods vehicles, diagnostic equipment
Excellent telephone and customer handling, including difficult customers and disappointment, plus effective sales skills. In a fast-fit centre this is half the job.
Covers telephone skills, customer handling, managing disappointment, sales
A good grasp of both the practical and theoretical aspects of the vehicle systems they service, not only the procedure for each job.
Covers vehicle systems, practical and theoretical knowledge
Working in a team and independently, and understanding how the centre operates commercially and how their own actions contribute to the results.
Covers teamwork, working independently, commercial awareness, problem solving and self-organisation
All apprentices must undertake an independent end- point assessment which is a synoptic assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.
Work launched in class and completed in the job, building the evidence the assessor will look at.
The employer, the apprentice and the tutor. Half an hour. Progress, targets, and anything getting in the way.
Marked by a tutor who is not theirs, so the feedback is honest and the real thing holds no surprises.
Most of our apprentices carry on, usually with the same employer and usually into a wider role. Which route is right depends on the job being done, so it is worth a conversation rather than a guess.
Not sure what comes after this one? Tell us the role and we'll tell you honestly which of our apprenticeships, higher apprenticeships or university-level courses fits next.
It takes two, an employer and an apprentice. Pick your side.
Recruiting, or formalising the training of someone already in post? Start with a conversation. We'll check the role, sort the funding, and get them enrolled.
Speak to us today 01724 281111
Or advertise a vacancy through us and we'll handle the recruitment.
An apprenticeship is a job, so an employer has to take you on before you can start. Already employed in this kind of role? Your manager can put you forward directly.
No vacancy that suits? Register your interest and we'll tell you when one comes up.
