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Full funding available, subject to eligibility

Customer Service

Preparing to Work in Retail

Kickstart your career in retail

If you're thinking about starting a career in retail, this course is a good place to begin. It is designed for people with little or no experience, and provides the essential knowledge needed for roles such as sales assistant or check-out operator.

  • 1.5 weeks (Monday to Friday, 09:30 to 14:30)
  • Highfield
Enquire about this course

Who it’s for

An 8-day course ideal for anyone wanting to work in a retail environment who has no previous experience in the sector.

What you’ll gain

  • Highfield Level 1 Award in Retail Knowledge (RQF)
  • Understanding the business of retail
  • Understanding the control, handling and replenishment of stock in a retail business
  • Understanding how individuals and teams contribute to the effectiveness of a retail business
  • Understanding the retail selling process
Dates

Dates for this course

Dates are available throughout the year. Please contact the team for more information.

Getting on the course

Two ways to start

  1. Route 1 · Through the Jobcentre

    Ask your work coach

    Tell your work coach at the Jobcentre you'd like to do this course. They'll refer you to us and confirm your funding eligibility, and we'll be in touch to book your place and your start date.

  2. Route 2 · Straight to us

    Enquire direct

    Send us an enquiry using the form, or give the team a call. We'll talk through which course fits your goals, check you're eligible for free funding, and get you booked onto the next available date.

Enquire

Register your interest in this course

One short form. The team will be in touch to confirm your place.

You’re enquiring about Preparing to Work in Retail

To ask about this course or book a place, get in touch with the team.

Call 01724 294124 or email adultskillsnlc@northlindsey.ac.uk