Frequently Asked Questions

Here we hope you find the answers to your frequently asked questions.
If you think of any more questions, ask a member of our team, just email at,
call 01724 281111 or drop us a message via social media.

Frequently Asked Questions

Questions and answers to your Frequently Asked Questions.

Can I apply for more than one course?

Yes, you can apply for as many courses as you wish if you are not sure. After a successful application you’ll be invited to an informal chat with the course tutor for each course that you’ve applied for. This will give you the chance to decide which programme of study is best for you. After your informal chat you’ll be given a conditional offer on the chosen programme and you will be invited in to enrol once you’ve got your GCSE results.


What if I don’t get the grades I was expecting?

It’s really important that you work hard towards your GCSEs, particularly English and maths. If you have worked as hard as you could, but still missed by one or two grades, don’t panic; attend your enrolment appointment as planned and you’ll have the chance to discuss your options with your tutor. If your grades are very different from your offer then please call our Customer Services Team on 01724 281111, and we will be able to arrange an appointment with our Careers Advice and Guidance team during enrolment so that we can offer you a suitable alternative. The most important thing is that you are studying on the right programme of study to achieve your goals.

What if I have changed my mind and want to study a different course?

You can change your programme of study right up until enrolment, depending on how big the change is that you want to make, you may have to attend another interview. Once you have started your programme of study, if you feel that you have made the wrong decision you may be able to change onto an alternative course, but this will be decided on a case-by- case basis. If you find yourself in this situation you should contact your tutor or our Careers Advice and Guidance team who will be able to advise you.


Will College be like school?

You’ll find life at College quite different from school; it’s a more relaxed atmosphere than you’ll probably be used to. You will probably only be in College for few days per week, as you need free time for independent study. Teachers are called lecturers, pupils are called students. No more Miss or Sir – you address staff using their first names. There is also no uniform (unless you’re studying a specific course which requires one such as hairdressing).


What if I have a problem at College, who can I speak to?

Students come first – we know you’re here through choice and want you to work hard and succeed, so we’ll give you all the reasonable support you need. Our Student Services, support teams and tutors are geared up to help you with your studies, your career plans and any personal issues that might be affecting you. You will have a personal tutor who will support your academic and personal progress during your time at College. You will meet your tutor regularly and they will keep you updated about the wide range of opportunities available to you and will support you to progress onto your next step.


Will I make friends?

You can make friends before you even start your course! Once you’ve been offered a place, you’ll be invited to a Freshers’ Day event in July 2019 where you will meet your tutors and fellow students to experience what your course will be like. Once your course starts you will have an induction programme and your tutor will arrange classes and activities to help you get to know the other students in your tutor group.

We also have a varied enrichment programme which gives you an opportunity to meet people from other parts of the College; this includes sports and outdoor activities, music and performing arts. We are committed to giving you the best experience possible – so if you have an idea or a suggestion for an event or activity, let the Student Services team know.


What if I have more questions, who can I speak to?

If you think of any more questions, ask a member of our team, just email at,
call 01724 281111 or drop us a message via social media.