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Level 2 Certificate in Understanding Behaviour that Challenges

Explore the concept of behaviour that challenges, including why people behave the way they do and develop skills to manage challenging behaviour in an appropriate way. Learn the causes and impact of challenging behaviours, providing both an individual or an employer with skills to proactively manage challenges and support positive behaviour. Skills in this provide employment opportunities in Health and Social Care roles as well as providing suitable training for those working in Education.

Key Information

  • Course Level

    Level 2

  • Delivery

    Distance / Online

  • Duration

    12 weeks

Apply or Enquire

Unit 1: Understand behaviour that challenges

Learn about how behaviour can be perceived as challenging and discover the underlying issues that affect behaviour. Discover the impact challenging behaviour can have on others.

Unit 2: Understand how to support positive behaviour

Identify behavioural changes and triggers that may escalate behaviour. Consider strategies and support plans that can promote positive behaviour. Throughout this unit, gain an understanding of legislation that protects the rights of the individual.

Unit 3: Understand the importance of effective communication and the management of behaviour that challenges

Develop an understanding of the impact communication can have on the management of behaviour that challenges. Discover how positive reinforcement and other techniques can de-escalate behaviour.

Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges

Learn the importance of reflection following an incident of behaviour that challenges. This unit focuses on understanding the consequences of your actions and how to maintain your own well-being.

Learning Method(s)

Online materials
Paper materials
Online assessment
Paper assessment

Perfect for beginners

Financial Support

Depending on your situation, you may be able to access a range of financial support available.

Course Fees


We do not currently have fee information available for this course. Please contact us for further information.


Apply or enquire about this course

Please use the following links to make an application or enquiry about this course.


Apply online Make an enquiry Call 01724 281 111

Information for EU Students

From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Visit our International pages for more information and contact details