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Level 2 Certificate in Customer Services for Health and Social Care Settings

The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You’ll also gain a better understanding of what makes effective teams work.

Key Information

  • Course Level

    Level 2

  • Delivery

    Distance / Online

  • Duration

    7 Weeks


Apply or Enquire

  • Understanding customer expectations in health and social care settings
  • How to identify the types of customers who interact with health and social care services
  • Different communication methods used in health and social care settings
  • How to provide a safe, welcoming and inclusive environment for diverse needs

Online

Paper-based

  • Currently live in England
  • Resident in the UK/EU for 3+ years, for purposes other than study
  • Must be aged 19+
  • Must not be on an apprenticeship

Financial Support

Depending on your situation, you may be able to access a range of financial support available.

Course Fees

UK

We do not currently have fee information available for this course. Please contact us for further information.

 

Apply or enquire about this course

Please use the following links to make an application or enquiry about this course.

Call 01724 281 111

Information for EU Students

From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Visit our International pages for more information and contact details