Level 2 Apprenticeship IT, Software and Telecoms

Course Overview

You will cover the following modules • Health and Safety in ICT
• Develop own effectiveness and professionalism
• Customer care in ICT
• Software installation and upgrade
• ICT System Operation
• Working with ICT hardware and equipment
• System management
• Technical advice and guidance

This qualification allows learners to build their skills and understanding required for progression in the IT and telecoms sector. This apprenticeship is frequently chosen by employers who seek apprentices for IT roles, such as: IT Support Technician Data Administrator & IT Helpdesk Website Administrator. It can also be considered for a wide range of other professional IT roles, for example, Network Technician or Test Technician.

Call 01724 709433 Email apprenticeshipsupport@dncolleges.ac.uk
    • Course Title

      Level 2 Apprenticeship IT, Software and Telecoms

    • Start Dates

      Students can start on various dates, usually any day of the year

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