North Lindsey College
University Campus


01724 294030


North Lindsey College
DN17 1AJ

Level 2 Apprenticeship Business and Administration

Course Overview

Apprenticeships combine on the job and off the job training. On the job, an apprentice will work with an employer’s mentor or line manager, learning the skills on site and working towards the competency element of the qualifications. Off the job, apprentices work with their assessor and have access to resources, such as a workbook, to ensure they learn the knowledge elements of the framework. If the required level of Maths, English and ICT qualifications have not been previously achieved or where qualifications are no longer in date, apprentices must also complete functional skill qualifications in these subjects. These would be completed through agreed delivery methods and support including classroom, distance learning, e-learning and assessor support.

What you will learn:
Mandatory Units:
Communication in a business environment
Principles of providing administrative services
Principles of business document production and information management
Understand employer organisation
Manage personal development
Develop working relationships with colleagues

Optional Units include:
Health and Safety in a Business environment.
Use a telephone and voicemail system.
Meet and welcome visitors in a business environment.
Manage diary Systems.
Produce business documents
Store and retrieve information
Handle Mail
Provide reception services
Using email
Maintain and issue stationary and supplies

The apprenticeship framework consists of:
Level 2 Diploma in Business and Administration
Functional Skills: Maths, English and ICT
Personal, Learning and Thinking Skills
Employee Rights and Responsibilities

There are no formal entry requirements however GCSEs in Maths, English and ICT at grade A – C are desirable.

Funding Available
Maximum of £2,000 which supports the Colleges costs including delivery, assessment, registration and accreditation. Funding is dependent on the employer size, individuals age and existing qualifications. Many apprenticeships are free to employers but we will confirm this when we are working with you and before an employer makes a formal commitment to employing an apprentice.

Call 01724 709433 Email
    • Course Title

      Level 2 Apprenticeship Business and Administration

    • Start Dates

      Students can start on various dates, usually any day of the year

    • Duration

      12 Months

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